

FAQ
Questions from parents and nurseries, answered clearly
We gathered what parents ask most when looking for a nursery, and what nurseries ask about Douha.
About Douha
What is Douha?
Douha is a Saudi digital platform for early childhood that brings families and nurseries together in one place: parents discover nurseries, compare them and request a visit, while nurseries get a professional digital presence and tools to organise how they communicate with families.
Is Douha available now?
Douha is under development. This website shows the platform's vision and an early preview of search and comparison, and every nursery shown is demo data. You can register your interest and we will let you know when we launch in your city.
Which cities will Douha launch in?
We are starting with major cities such as Riyadh, Jeddah, Madinah and Dammam, then expanding city by city based on the interest registered in each one. Register your interest so your city counts.
Is Douha free for parents?
Our goal is to make discovering and contacting nurseries simple and accessible for parents. We will announce the details of our services clearly at launch.
How do I register my interest in Douha?
On the “Register your interest” page, choose who you are (parent, nursery or partner), your city and what matters to you, then leave your mobile number or email. It takes less than a minute and needs no account.
For parents
How do I choose the right nursery for my child?
Start with the essentials: the nursery's licence, how close it is to home or work, the age group it serves, the number of children per caregiver, cleanliness and safety, and how it communicates with families. Then visit, ask what a real day looks like, and watch how the team interacts with the children.
What should I ask when visiting a nursery?
Ask about the caregiver-to-child ratio, the emergency and first-aid plan, the pick-up policy, how the nursery handles the settling-in period, meals, nap time, and how you will be kept informed about your child's day.
At what age can a child join a nursery?
Some nurseries welcome infants from just a few months old, while others start from walking age or later. It depends on each nursery's licence and facilities, so check the age range of every nursery you consider.
What is the difference between a nursery and a kindergarten?
A nursery usually focuses on caring for children in their earliest years (typically before age four), while a kindergarten offers a preparatory learning programme before school. Some providers offer both.
What is the Montessori approach?
An educational approach built on the child's independence and self-directed learning, using organised sensory materials in a tidy environment that lets children choose their activities. It suits many children — what matters most is that the nursery applies it with a trained team.
How do I prepare my child for the first days at nursery?
Start with short visits before enrolment, create a short and consistent goodbye routine, send something familiar from home, and tell the caregiver about your child's sleeping and eating habits. A gradual, reassuring start matters more than a fast one.
Does Douha show nursery prices and available places?
Not at the moment. Prices and places change and need a direct connection to nurseries' systems once they join; we will only show them when they are accurate and up to date.
How can I compare several nurseries?
On Douha you can select up to three nurseries and view them side by side in one comparison table: city and neighbourhood, age range, programmes, languages, opening hours, and what makes each one stand out.
For nurseries
How does a nursery join Douha?
From the “For nurseries” page, the nursery submits a request to join. Our team then reviews the details together with the nursery, holds an introductory session, and prepares its digital profile before launching to families in its city.
What does Douha offer nurseries?
A professional digital profile that introduces the nursery to families, organised communication with parents, and planned tools for enrolment, attendance and development reports, with clear permissions for every team member.
Does a nursery need to be licensed to join?
Yes. We work with nurseries licensed by the relevant authorities and verify this while reviewing the request to join.
Privacy & safety
How does Douha protect children's data?
We are building the platform on privacy by design: the minimum data needed, role-based permissions, transparency about who viewed information, and families deciding whether photos and reports are shared. We take into account the requirements of Saudi Arabia's Personal Data Protection Law.
Is Douha connected to government services?
There is no active government integration at the moment. Any future integration will only happen through official interfaces and after approval from the relevant authorities.
Are photos of real children shown on Douha?
No. The images on this website are illustrative, and children's photos will only ever be shared on the platform with their family's consent and under defined permissions.
Didn’t find your answer? Message us or register your interest.
